They have a newly opened branch in E. Rodriguez Ave., just in front of St. Lukes’ Medical Center.
It took me a long time to write about it because I can’t think of anything good to say about the place. (aaawww..sorry!)
They have all these posters with American presidents pictures and something like “American taste”. Unfortunately, they didn’t live up to the expectations they set themselves.
Don’t have pictures, but I’ll try my best to give you a vivid picture of my experience.
The Place:
Simple,does not smell like a steak or bbq house, personally, it gave me the vibes of a school cafeteria.
The Food:
I ordered their 99 peso meal which includes, a junior steak, java rice and a soda, seems reasonable enough.
And after few minutes I got my steak.. sigh..it looked pale for a steak. I seem pan-seared rather than grilled.
The taste?? not good.. seriously. This is the worst steak I have eaten so far. There’s nothing American with the taste, it seem like the meat was seasoned with fish sauce/ “patis”. They served it with gravy, just the typical gravy but much more peppery.
I looked around for condiments, but to my horror, there’s no steak sauce, worcetershire sauce, not even soy sauce. Just chili sauce and salt. Grrrrhh..
I really have to say this, my steak tasted FUNKY on some parts. It’s like the meat was not fresh, (yah I know it’s frozen) maybe something went wrong with the freezing or thawing maybe, IDK! All I know is that my steak tasted funky and that is not good.
The Staff/Service:
They’re friendly but not that attentive. There is no crew, roaming around to attend to your needs especially if your seated far from the counter.
Bad experience. I'm not sure if it goes the same for their other branches. Hopefully they can manage to improve the taste of their food.
:(
Dear M'am, We are very sorry for the experience that you've had with our store. We regret that you did not find our food satisfactory, we take pride in our products and have a lot of satisfied repeat customers who have compared our products vs. the other steak houses. The look and aim of our store is to provide an alternative to the fastfood chains that serves chicken, our goal is to provide value american food ( steaks, chicken, & ribs ) in an american setting but presented in a fastfood concept. We would like to serve and provide everyone a chance to have and enjoy a T-bone steak. We thank you for your comments that while regretful will be an added plus for us to improve further. Thank you and Regards,
ReplyDeleteUnited Steaks staff and crew.